FAQs
Skin Care
1. Are PureCutis products safe for all skin types?
Yes, our products are formulated to be gentle and effective for all skin types, including sensitive, oily, dry, and combination skin.
2. Which product helps with acne and acne scars?
Our 10% Niacinamide + 1% Zinc Serum is specially designed to reduce acne, control oil, and fade acne scars effectively.
3. What product should I use for glowing and even-toned skin?
Try our Vitamin C Brightening Serum – it boosts glow, fades pigmentation, and improves overall skin tone.
4. How can I deeply hydrate my skin and reduce dryness?
Our Hyaluronic Acid Hydrating Serum delivers intense moisture, plumps the skin, and locks in hydration.
5. Which product minimizes large pores and improves skin texture?
Use the Niacinamide + Zinc Serum to shrink enlarged pores and smooth out skin texture.
6. Can I use your serums daily?
Yes! All our serums are safe for daily use. Just follow the instructions and do a patch test before full application.
7. Are your products free from harmful chemicals?
Yes. PureCutis products are paraben-free, sulfate-free, and made with skin-safe, clean ingredients.
How can I get assistance if I need it?
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Shipping, Returns & Discounts – FAQs
1. Do you offer delivery all over Pakistan?
Yes, we deliver all over Pakistan via trusted courier services.
2. How long does delivery take?
Standard delivery takes 3–5 working days for most cities. Remote areas may take up to 7 days.
3. How long does delivery take?
Standard delivery takes 3–5 working days for most cities. Remote areas may take up to 7 days.
4. What is your return policy?
Due to the nature of skincare products, we do not accept returns if the product has been opened or used.
However, if you received a damaged, wrong, or defective product, contact us within 48 hours for a replacement.
5. How do I request a return or exchange?
Please contact us on WhatsApp or Instagram with your order number, unboxing video (if available), and issue details.
6. Do you offer any discounts or promotions?
Yes! We frequently offer limited-time discounts, onboarding offers, and bundle deals. Follow our Instagram page and keep an eye on our homepage.
